Citibank has agreed to a substantial settlement in a 2025 class-action lawsuit over allegations of illegal robocalls. The lawsuit claims that Citibank violated the Telephone Consumer Protection Act (TCPA) by using automated systems to contact individuals without their consent.
If you were affected, you may be eligible for compensation. Below are the details of the settlement and how you can check your eligibility.
Citibank Class Action Settlement 2025 Over Robocalls
A class-action lawsuit accused Citibank of making unauthorized robocalls using an auto-dialer, violating the TCPA regulations. The law prohibits businesses from using automated calling systems to contact individuals without prior consent.
To resolve the claims, Citibank has agreed to a settlement, offering compensation to affected individuals. Although the company has not admitted wrongdoing, the settlement provides financial relief to eligible claimants.
Key Settlement Details
| Claim Name | Citibank Robocall Class Action Settlement 2025 |
| Compensation Amount | $50 to $500 per claim |
| Regulatory Authority | American Federal Government |
| Category | Finance |
| Eligible Country | United States |
| Payment Method | Online transfer |
What Led to the Settlement?
The lawsuit claims that Citibank used automated systems to make robocalls for debt collection and promotional purposes. Many recipients alleged they had not given consent or had revoked permission yet continued receiving unwanted calls or texts.
The TCPA strictly prohibits businesses from making automated calls without prior approval. The lawsuit sought to hold Citibank accountable, leading to the settlement to compensate affected individuals and avoid prolonged legal battles.
How to Check Your Eligibility?
To qualify for compensation, individuals must have received unauthorized robocalls or SMS messages from Citibank during the claim period.
Steps to Determine Eligibility:
- Review the Settlement Notice: Eligible individuals typically receive notifications via email or mail with details about their claims.
- Check the Official Website: If you did not receive a notice but believe you qualify, visit the settlement website or contact the claims administrator.
- Verify Your Phone Records: Cross-check call logs or messages to confirm unauthorized interactions with Citibank.
Expected Compensation Amount
The amount you receive depends on factors such as the total number of valid claims and the settlement fund size. Compensation is typically calculated per call or text, with previous TCPA settlements ranging between $50 and $500 per claim.
Those who experienced multiple violations may receive higher payouts. However, legal and administrative costs may affect final payments to individual claimants.
How to File a Claim?
Filing a claim for the Citibank class action settlement is a straightforward process.
Steps to Submit Your Claim:
- Visit the Official Settlement Website: Download the claim form.
- Provide Required Information: Enter personal details, contact information, and documentation supporting your claim.
- Submit Supporting Evidence: Include call logs, text message records, or voicemail recordings as proof.
- Submit the Claim Form: Send the form online or via standard mail before the deadline.
Important Deadlines
Ensure your claim is submitted on time, as late applications may not be accepted. Regularly check the official settlement website for updates on claim processing and payment dates.
Final Thoughts
The Citibank robocall class-action lawsuit is a significant step in consumer protection, holding corporations accountable for violating communication laws.
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If you believe you were affected, review your eligibility and file a claim promptly to receive compensation. This case serves as a reminder for companies to comply with TCPA regulations, reinforcing the importance of consumer rights in the digital age.
For more details, visit the official settlement website.
PV Martinez holds an MBA in Finance from the University of Michigan. When not analyzing numbers, PV enjoys playing football and spending time singing his favorite tunes.
