Fact-Checking Policy

At UH MyChart, our writers, editors, and freelancers are dedicated to ensuring the accuracy of every article we publish. All content undergoes professional editing, with many pieces reviewed by a copy editor. While we strive for perfection, occasional mistakes, misspellings, or other errors may occur. If any of our content contains factual errors, misattributions, or other significant mistakes, we will correct it promptly and add a dated correction or clarification to the article.

If you identify an error on the UH MyChart website, please report it using our Contact Us email. We aim to review all reported corrections within 48 hours, and one of our editorial team members will reach out with the outcome of the review. Corrections are made at the discretion of UH MyChart editors.

Our Fact-Checking Process

We are committed to delivering trustworthy, accessible, and accurate information. To ensure this, selected UH MyChart content is thoroughly scrutinized through a dedicated fact-checking process. This process, developed by our editorial team, offers full transparency. Any article or health/finance/social issue piece that undergoes this detailed fact-checking process will be clearly labeled with information on when it was fact-checked and by whom.

Our goal is to maintain high editorial standards, ensuring our content remains accurate, timely, and trustworthy. We regularly monitor all content to ensure it reflects the most recent and credible evidence available.

Why We Fact-Check

In the areas of health, finance, and social issues, information can be overwhelming and sometimes inaccurate. At UH MyChart, we are committed to changing that by providing a trusted resource. Our content is designed to be accurate, evidence-based, clear, and actionable. We continuously update our content to reflect the latest developments and ensure that our readers have access to reliable, current information.

We work with independent, third-party experts to review our content. Any changes they recommend are made transparently to ensure the highest level of accuracy and reliability.

Our Fact-Checkers

UH MyChart’s fact-checking team consists of independent, third-party experts who specialize in a range of topics related to health, finance, and social issues. They help us ensure that the information we provide is thorough, evidence-based, and up-to-date.

The Fact-Checking Process

Articles requiring detailed fact-checking are identified by our in-house editors and fact-checking team, as well as through feedback from our readers. Our fact-checkers ensure that each piece of content they review is authoritative and reflects the latest research and industry standards. If improvements are suggested, they are shared with our editorial team for review and updates.

Contact Us

If you have any questions about our fact-checking process, would like to report an error, or simply want to reach out to our editorial team, please contact us at [email protected].